L89p Terms and Conditions – Know Before You Play

1 Introduction & Definitions

L89p (hereinafter referred to as the "Platform", "we", or "l89p") is an online gaming service provider offering casino, slots, live games, bingo, and other gaming services to users in Bangladesh and beyond. These Terms and Conditions ("Terms") constitute a legally binding agreement between l89p and each registered or unregistered user of the Platform.

Key definitions used in these Terms and Conditions:

• "User" or "Player": Any individual who has registered on or is using the l89p platform.
• "Account": The personal user account created for each individual upon registering with l89p.
• "Balance": The total amount of real funds and bonus funds held in your account.
• "Bonus": Any promotional funds, free spins, or other incentives provided by l89p.
• "Wagering Requirement": The wagering requirement that must be met before a bonus can be withdrawn.

L89p reserves the right to update these Terms at any time. Continued use of the Platform after any changes constitutes acceptance of the revised Terms. We recommend reviewing this page regularly.

2 Account Registration & Eligibility

To create an account and use l89p's services, you must meet the following requirements:

• You must be at least 18 Years or meet the legal age requirement applicable in your country.
• All information provided at registration must be accurate, complete, and your own.
• Each person may only One account can be created. If multiple accounts are found belonging to the same person, all accounts may be suspended and balances forfeited.
• Online gaming must be legal under the laws of your country.
• No other person may operate an account on your behalf or in your name.

After account registration, l89p may request a national ID, passport, or other documents for identity verification. Withdrawals may be placed on hold until verification is complete.

3 Age Verification & KYC Policy

L89p takes the protection of minors from gambling very seriously. Our KYC (Know Your Customer) process follows these steps:

• Initial Verification: Providing your date of birth at registration is mandatory.
• Document Verification: A scanned copy of your National ID, driving license, or passport may be required.
• Address Verification: You may be required to confirm your current address via a utility bill or bank statement.
• Payment Verification: Proof of ownership of the payment method used may be required.

L89p reserves the right to withhold withdrawal requests until the KYC process is complete. All submitted documents are kept strictly confidential and used solely for legitimate purposes.

4 Bonus & Promotional Offers

L89p's bonus program offers great value for players, but all bonuses are subject to specific terms. Please read the following conditions carefully before claiming any bonus:

• Welcome Bonus: For new players making their first deposit only. Each user is eligible for this bonus once.
• Wagering Requirement: Most bonuses require a wagering of 20x to 45x before withdrawal. Specific terms for each offer are stated separately.
• Validity Period: Bonuses must generally be used within 7 to 30 days of being issued. Any unused bonus will expire after this period.
• Game Restrictions: Some bonuses are only valid on specific games. Wagering on table games or Live Casino may not count in full toward bonus wagering requirements.
• Maximum Bet Limit: While a bonus is active, the maximum bet per round is generally up to BDT 500.

L89p reserves the right to modify, suspend, or cancel any bonus offer at any time. Always check the Promotions page for the latest details on current offers.

5 Deposit, Withdrawal & Payment Policy

L89p supports multiple payment methods including Mobile Banking, Nagad, Rocket, and bank transfer. Please keep the following payment policies in mind:

• Minimum Deposit: Typically BDT 500. This amount may vary depending on the payment method.
• Minimum Withdrawal: Typically BDT 1,000.
• Withdrawal processing times: Typically 1–3 business days, though faster for accounts with completed KYC verification.
• Same Payment Method Policy: Withdrawals must generally be made through the same method used for the original deposit.
• Currency: l89p processes all transactions in Bangladeshi Taka (BDT).

L89p complies with anti-money laundering regulations. In the event of unusual or suspicious transactions, l89p reserves the right to notify the relevant authorities and investigate the account. Withdrawals may be temporarily suspended during any such investigation.

6 Gaming Rules & Fair Play

All games on l89p follow internationally recognised fair play standards. Every game outcome is determined by a Certified Random Number Generator (RNG) and regularly audited by independent third-party reviewers.

• RTP (Return to Player): RTP information is published for each game. This reflects long-term average statistics; individual session results may vary.
• Technical Issues: If a game is interrupted mid-session due to a technical error, l89p will assess the situation and make a final decision.
• Bet Limits: Each game has set minimum and maximum bet limits. Placing a bet outside these limits is not permitted.
• Live Games: Live Casino games feature real human dealers and are broadcast in real time. l89p is not responsible for any disruption caused by connection issues.

Players are expected to conduct themselves appropriately while gaming. Use of offensive or abusive language in live chat may result in temporary or permanent account suspension.

7 Prohibited Activities

The following activities are strictly prohibited on the l89p platform and are subject to penalties:

• Fraud & Manipulation: Any manipulation, hacking, or unauthorized access to games or systems.
• Bots & Software: Using automated betting software, bots, or scripts to gain an unfair advantage.
• Collusion: Colluding with other players to gain an unfair advantage in any game.
• Money Laundering: Using the l89p platform to launder illegal funds.
• Multiple accounts: Creating and operating multiple accounts to claim bonuses or other benefits.
• Identity Fraud: Operating an account under another person's identity or using false identity information.

8 Responsible Gaming Policy

L89p believes gaming should be a source of entertainment, not addiction or financial harm. We encourage all players to play responsibly.

Responsible gaming tools available on l89p:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you can lose within a given period.
• Session Time Limit: Set a time limit for how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Permanent Exclusion: Option to permanently close your account if needed.

If you have concerns about your gaming habits, please contact the l89p support team right away. For more information, visit our Responsible Gaming Visit the page.

9 Account Suspension & Termination

L89p reserves the right to temporarily or permanently suspend any account under the following circumstances:

• If any provision of these Terms and Conditions is violated.
• Providing false or incomplete personal information.
• If the required documents for KYC verification are not submitted within the specified timeframe.
• If an account remains inactive for an extended period (typically 12 months).
• By order of a court or government authority.

Users may also request account closure at any time. Before closing an account, l89p will verify whether any pending bets or withdrawals exist. A maintenance fee may apply to inactive accounts, as communicated at the time of account opening.

10 Limitation of Liability

L89p is committed to delivering the highest quality of service; however, l89p's liability is limited in the following areas:

• Technical Barriers: Losses caused by server downtime, internet connectivity issues, or third-party software errors.
• Third-Party Activities: Issues caused by faults on the part of payment providers or game software companies.
• Unforeseen circumstances: Natural disasters, war, government restrictions, or other Force Majeure circumstances.
• User's Own Actions: Financial losses resulting from the player's own decisions or actions.

Under no circumstances shall l89p be liable for indirect, incidental, or consequential damages beyond direct losses. Any disputes will be resolved in accordance with the applicable laws of Bangladesh.

11 Privacy & Data Protection

L89p is committed to protecting your personal data. For full details on how we collect, use, and safeguard your information, please refer to our Privacy Policy available on the page. Key highlights:

• Your information is used solely for service delivery, KYC verification, and legal compliance.
• All data is secured with 256-bit SSL encryption.
• Your information is never sold to third parties.
• Information is not shared with any government or private entity without legal grounds.
• You may request to view or delete your stored data at any time.

12 Changes to Terms & Contact Information

L89p reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via email or through the Platform. Continued use after any changes constitutes acceptance of the updated Terms.

If you have any questions or feedback about these Terms, please contact our support team:

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes shall fall under the jurisdiction of Bangladeshi courts.